BM
Betty M
1 reviews | Active since Jul 2022
26 Jun 2024, 05:41
Terrible service
Why have client services if the client will not receive any service at all? I have sent out numerous emails about my policy, but no one has responded. You sent a nurse to my house a month ago, and she told me I would hear from you within three days... a MONTH AGO!!! What is the matter with you people? If you are unable to respond to me. Then terminate my policy. It truly is that simple.
Helpful (0)
Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
26 Jun 2024, 08:02Dear Betty
The matter has been escalated to the relevant business area for urgent attention.
Kind regards
EdB
The matter has been escalated to the relevant business area for urgent attention.
Kind regards
EdB
Momentum (SA)'s reply26 Jun 2024, 08:02
Official
Dear Betty
The matter has been escalated to the relevant business area for urgent attention.
Kind regards
EdB
The matter has been escalated to the relevant business area for urgent attention.
Kind regards
EdB
Momentum (SA)'s replyOfficial
28 Jun 2024, 12:36The matter was referred to underwriting and they have removed the loading on your policy.
Confirmation will be sent to you in due course.
Kind regards
MC
Confirmation will be sent to you in due course.
Kind regards
MC
Momentum (SA)'s reply28 Jun 2024, 12:36
Official
The matter was referred to underwriting and they have removed the loading on your policy.
Confirmation will be sent to you in due course.
Kind regards
MC
Confirmation will be sent to you in due course.
Kind regards
MC