Terrible service

This is my second report on Momentum Multiply since the first one has expired and I'm unable to provide further feedback. <br> <br> It's been months already that they've been debiting too much money from my bank account and I cant get them to correct their mistakes on my account. <br> It's also been 10 days since they appointed an Escalated Service Specialist to sort out my account but I am still waiting for my refund. Before that, I spoke to numerous consultants who always ensured me that the issue will be sorted out. I've had to send the same \proof\" documents numerous times too. Someone from Momentum phoned me to \"speed up\" the process regarding this but that, too, brought nothing.<br> <br> Furthermore, Multiply's membership website are always extremely slow, full of bugs and their system takes ages to update. Their partner rewards are not hassle free at all either. <br> <br> I would not recommend anyone to join Momentum. Rather join another loyalty program and spare yourself endless hassle and frustration."