TN
Taryn N
1 reviews | Active since Jul 2016
07 Oct 2024, 15:50
Terrible Service
I put in a two pot claim on the 4th September and have not received any payment as yet. I've sent emails and called and waiting for more than 30 minutes at a time. Today I was told by a consultant that they needed my ID and marriage certificate which I have now sent through, there was no communication or requests from momentum for this. I am very disappointed and stunned by the terrible service from Momentum, I expected so much more from you guys.
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Replies (2)
Momentum (SA)'s replyOfficial
07 Oct 2024, 15:56Dear Ms. Johnson,
Thank you for your post. We have redirected the post to our Employee Benefits division to assist you further.
Regards,
ND
Thank you for your post. We have redirected the post to our Employee Benefits division to assist you further.
Regards,
ND
Momentum (SA)'s reply07 Oct 2024, 15:56
Official
Dear Ms. Johnson,
Thank you for your post. We have redirected the post to our Employee Benefits division to assist you further.
Regards,
ND
Thank you for your post. We have redirected the post to our Employee Benefits division to assist you further.
Regards,
ND
TN
Taryn N's updateReviewer Update
08 Oct 2024, 08:55And I have still not heard anything back...
TN
Taryn N's update08 Oct 2024, 08:55
Reviewer Update
And I have still not heard anything back...