mM
morkel M
1 reviews | Active since May 2016
31 May 2021, 09:41
Terrible service!
*** I am totally disappointed in the service we are receiving from Momentum Life Insurers.. No communication.Claim submitted 4 March 2021.Been a client for more than 20 years.TOTALLY UNACCEPTABLE!
Helpful (0)
Replies (3)0
Replies (3)
Momentum (SA)'s replyOfficial
31 May 2021, 10:13Good morning Morkel.
Thank you for bringing this matter to our attention. We are sorry to hear that you are not getting satisfactory results on your claim. We will contact you shortly to assist.
Kind regards
Qhakazile
Thank you for bringing this matter to our attention. We are sorry to hear that you are not getting satisfactory results on your claim. We will contact you shortly to assist.
Kind regards
Qhakazile
Momentum (SA)'s reply31 May 2021, 10:13
Official
Good morning Morkel.
Thank you for bringing this matter to our attention. We are sorry to hear that you are not getting satisfactory results on your claim. We will contact you shortly to assist.
Kind regards
Qhakazile
Thank you for bringing this matter to our attention. We are sorry to hear that you are not getting satisfactory results on your claim. We will contact you shortly to assist.
Kind regards
Qhakazile
mM
morkel M's updateReviewer Update
31 May 2021, 14:31Momentum rep**** via e mail :" Kindly note that we are still busy with the assessment but we have prioritized the case- further feedback will be provided by the consultant.
Apologies for the delay"
Again, Claim submitted 4 March....today is 31 May.UNACCEPTABLE!
Apologies for the delay"
Again, Claim submitted 4 March....today is 31 May.UNACCEPTABLE!
mM
morkel M's update31 May 2021, 14:31
Reviewer Update
Momentum rep**** via e mail :" Kindly note that we are still busy with the assessment but we have prioritized the case- further feedback will be provided by the consultant.
Apologies for the delay"
Again, Claim submitted 4 March....today is 31 May.UNACCEPTABLE!
Apologies for the delay"
Again, Claim submitted 4 March....today is 31 May.UNACCEPTABLE!
Momentum (SA)'s replyOfficial
01 Jun 2021, 09:57I received confirmation that Mariska from the claims department has made contact and that she has sent you an e-mail regarding this matter.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee
Momentum (SA)'s reply01 Jun 2021, 09:57
Official
I received confirmation that Mariska from the claims department has made contact and that she has sent you an e-mail regarding this matter.
Kind regards
Michele Coetsee
Kind regards
Michele Coetsee