NH
Nicky H
1 reviews | Active since Mar 2019
07 Mar 2019, 14:08
Terrible Service
My policy was supposed to pay out on the 1st March, and I have had no end of nonsense since trying to get a payout. At this point I have been emailed by 8 different consultants ( each one with full access to my financial data) asking for different information and blaming each other for lack of performance and yet I still have not been paid out. Please can someone from MOmentum Tell me what the hell is going on !!!
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Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
07 Mar 2019, 14:17 I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
N D'Arch
Regards,
N D'Arch
Momentum (SA)'s reply07 Mar 2019, 14:17
Official
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down. We will investigate and I can assure you that a manager will contact you.
Regards,
N D'Arch
Regards,
N D'Arch
NH
Nicky H's updateReviewer Update
07 Mar 2019, 15:08When??? as each consultant I have spoken to on the phone has promised me a manager will phone me, but this has not yet happened
NH
Nicky H's update07 Mar 2019, 15:08
Reviewer Update
When??? as each consultant I have spoken to on the phone has promised me a manager will phone me, but this has not yet happened