Terrible service

<p>I have escalted my problem for times via email - no reply. Not even a mail that my email was received.</p> <p>I have chatted 3 times - I was told the first time an agent would call me. Nothing happened. The second time I was cut off due to long inactivity from the agent's side. The 3rd time the same agent tried to smooth talk me that they are attending to my problem. Still no joy.</p> <p>I called twice - the first time the lady kept me on hold for about 30min. I was forced to call again. Still no joy.......</p> <p>I ordered a R1000 voucher 2 days ago. I have not received the voucher number. Multiply says they are waiting for Take a Lot. I have not escalted the problem to Take a Lot as well. Also still waiting for them.</p>