LR
Liesl R

1 reviews | Active since May 2017

25 May 2017, 10:44

Terrible service

<p>I tried to transfer money into an existing fund that I am happy with - the fund belongs to Coronation. I was told to open a new fund. I also (numerous times) asked to talk to one of their financial advisors, and I am still waiting... When I said I want to transfer my money somewhere else because of bad service, no one even tried to find out what I am talking about, or how they can correct or better their service. I gave them many chances, but no more!</p>

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply25 May 2017, 10:57
Official

I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. We will contact you shortly.

Kind regards

Natasha

Momentum (SA)
Momentum (SA)'s reply25 May 2017, 16:41
Official

I would like to apologise for the inconvenience and frustration that this matter has caused you.

I have emailed the information pertaining to the fund to you.

Kind regards

Natasha