1 reviews | Active since Sept 2016

15 Apr 2018, 16:55

Terrible service

The most useless insurance company. I have been quering a large refund for four months. Momentum caused the issue by incorrectly, and without my consent, debitting my account. I have queried the issue at least 10 times with full documentation. Momentum say they will get back to me but just keep on lying.

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply16 Apr 2018, 07:30
Official

I appreciate you bringing your concerns to my attention and I will look into the points raised and will provide you with feed-back during the course of the morning.

Kind regards

Michele Coetsee

Momentum (SA)
Momentum (SA)'s reply16 Apr 2018, 12:44
Official

I received confirmation that Mr Naidoo has made contact and the matter has now been resolved. He will send you an e-mail confirming all the details of your telephone conversation.

Kind regards

Michele Coetsee