TERRIBLE SERVICE

<p>I called last friday for the multiply product, i was told documents are to be completed and it would be concluded very quickly. i did so yesterday morning, got my husband to sign the necessary documents, 24 hrs later no response, i had to then do what momentum should have done and called the client, so i called into momentum to find out what the delay is, after being transferred to atleast three different peopel, i spoke with a Melanie. i was told noone called me back because my premium for my life cover is less than R300 so they didnt load this product i asked for. she then advised she will quickly speak with her manager and email me back, will only be a few minuted, 1 hour later, NOTHING. so i emailed momentum, now im told my policy is less than a year so the premium cannot be less than R300.....i took this policy in May 2015, we in September 2016????? so they couldnt pick up the correct details for the policy i have been paying for over a year........Im still waiting for the Multiply to be loaded for my husband and I!!!</p>