SL
Shaheed L
1 reviews | Active since Feb 2015
23 Mar 2015, 18:18
Terrible service.
On the 09 March 2015 03:58 I called the call center wanting to add my Smart Shoppers card to my Mulitiply Benefit Card thought it was done and the agent did the update. <br> The agent never activated the card I just did the activation now on my side.<br> Did so my month end shopping and bam not one point because the Stoooopid call center agent never activated it <br> Terrible service.<br>
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Replies (1)
Momentum (SA)'s replyOfficial
23 Mar 2015, 19:07Hello pvdhysteria,
Your posting has been noted and allocated to a manager in Multiply. I can assure you that she will contact you tomorrow.
Please accept my apologies for the inconvenience and frustration that this situation has created for you.
Kind Regards
Floraine van Buuren
Your posting has been noted and allocated to a manager in Multiply. I can assure you that she will contact you tomorrow.
Please accept my apologies for the inconvenience and frustration that this situation has created for you.
Kind Regards
Floraine van Buuren
Momentum (SA)'s reply23 Mar 2015, 19:07
Official
Hello pvdhysteria,
Your posting has been noted and allocated to a manager in Multiply. I can assure you that she will contact you tomorrow.
Please accept my apologies for the inconvenience and frustration that this situation has created for you.
Kind Regards
Floraine van Buuren
Your posting has been noted and allocated to a manager in Multiply. I can assure you that she will contact you tomorrow.
Please accept my apologies for the inconvenience and frustration that this situation has created for you.
Kind Regards
Floraine van Buuren