Terrible, Poor and Disgusting Service!

I am so disgusted by the negligence and poor service from Mervin Zovetski. He failed to fulfill his job description which is now affecting my plans. It is extremely unacceptable that Momentum does not follow through on claims and expects us to call in and ask for the status update. I called on Monday and Tuesday , for a status update - I was told on both telecoms, that my claim will be paid out this week. Today, I am told that it is still sitting with Mervin. Dolly Naidoo - as Mervin manager - do something about this and fix for future purposes!

Renette Cordier is just as terrible as Mervin. Display poor customer service. I sent her a mail on the 14th Oct regarding my claim - she has not came back to me to date!!!

Terrible, Poor and Disgusting Service!