Terrible feedback and service
<p>On the 10th of Feb I contacted Multiply to inquire on more info around Active Dayz and why I haven't been receiving benefit payments. 10 days later I am none the wiser and my multiply account and what I have been told by Service consultants reflect signifianctly different information!</p> <p> </p> <p>Errors coupled with zero customer service have left me in the dark and annoyed.</p>
Thank you for taking the time to inform us of your concerns. We will investigate and provide you with feedback shortly.
Kind regards
CK
Thank you for taking the time to inform us of your concerns. We will investigate and provide you with feedback shortly.
Kind regards
CK
After a call this afternoon my queries have finally been attended to. However this now on Multiply profile it is indicating I now have zero active dayz which is cleary an error.
After a call this afternoon my queries have finally been attended to. However this now on Multiply profile it is indicating I now have zero active dayz which is cleary an error.
Seems to have sorted itself out now... thanks to Multiply for sorting out my problems but unfortunate I had to escilate to Hello Peter before anyone would help.
Seems to have sorted itself out now... thanks to Multiply for sorting out my problems but unfortunate I had to escilate to Hello Peter before anyone would help.
Thank you for the feedback provided. We strive to address our client's concerns prior to a complaint being lodged and hope to be of assistance to you in future.
Kind regards
CK
Thank you for the feedback provided. We strive to address our client's concerns prior to a complaint being lodged and hope to be of assistance to you in future.
Kind regards
CK