Terrible Experience with Multiply App - Avoid at All Costs

I've had an absolutely terrible experience with the Multiply app. Every single month, I lose out on the leaderboard challenge because it syncs the wrong data from FitVault. All my efforts in the challenge go to waste. Whenever I raise an issue, it takes at least three weeks to get a solution. They just keep saying it's been escalated. How do you escalate a matter and it takes three weeks? It's appalling.

To make matters worse, all my leaderboard health returns that I bank never sync with my health saver account. My statement still shows the same data from last year. I've raised this issue multiple times this year, and now half the year is gone, and it's still not fixed. I don't know how many times it's been escalated, but it's still not resolved.

The support is slow and unresponsive, and the app is unreliable. If you value your time and efforts, avoid the Multiply app at all costs.