1 reviews | Active since Nov 2012
Terrible Customer Service from Momentum Multiply
Sent a query to multiply. A basic request asking to check my points. Have received no feedback. I sent several emails requesting a follow up response and even eventually copied my broker to see if he would have better luck.
Why is it I need to make a scene every time a want a response from Momentum or Multiply. Your customer service has hit a disgustingly low level.
Will be changing provider in the new year. Momentum is clearly making enough money to not give a damn anymore
Good day Brett
Thank you for bringing this enquiry to our attention. We will arrange for one of our multiply consultants to call you and address the issue.
Kind regards
Jody Saunders
Good day Brett
Thank you for bringing this enquiry to our attention. We will arrange for one of our multiply consultants to call you and address the issue.
Kind regards
Jody Saunders
Dear Mr Dace,
Lololo Mathonsi from our Multiply department confirmed that she has contacted you this morning to discuss your compliant. Lololo advised that she will need to investigate the issues raised and confirmed that she will provide you with feedback in due course.
Kind regards
N D'Arch
Dear Mr Dace,
Lololo Mathonsi from our Multiply department confirmed that she has contacted you this morning to discuss your compliant. Lololo advised that she will need to investigate the issues raised and confirmed that she will provide you with feedback in due course.
Kind regards
N D'Arch
Dear Mr Dace,
Our Multiply specialist has dispatched another email to you to clarify information on the questions that you raised.
If you need further clarity on the information provided, Mr Moodley confirmed that he is willing to discuss the matter with you telephonically - he has provided his direct contact details on his email, or he can phone you if you would prefer.
Kind regards,
N D'Arch
Dear Mr Dace,
Our Multiply specialist has dispatched another email to you to clarify information on the questions that you raised.
If you need further clarity on the information provided, Mr Moodley confirmed that he is willing to discuss the matter with you telephonically - he has provided his direct contact details on his email, or he can phone you if you would prefer.
Kind regards,
N D'Arch