Terrible customer service

I am unhappy with momentum retirement, i called yesterday to follow up o my claim i was told payment will reflect yesterday or today, followed up today one consultant says today & the other one says it is still sitting with finance where as Amanda & Yvette said it has already been processed its just a matter of reflecting in my account however Sharon says its still in finance. I will never in my life do business ever with you guys. I asked for a TL or Manager and guess what they in meetings. your customer service is awful and the lies you staff tells clients is ridiculous