Tax certificate

Item: Momentum (SA)
Rating: 1
Author: Arno E

Momentum issued me with the incorrect tax certificate. As a result I cannot file my tax return. After notifying them of the error they keep on saying that it will be finished in 2-3 days, and then time goes by and nothing happens. When I contact them again they just say that the tax division is still looking at it. Nobody is taking any responsibility for this to be fixed.

Helpful (0)

Replies (3)

Momentum (SA)'s replyOfficial

19 Aug 2019, 09:28

Thank you for your feedback, in order to assist you to resolve this matter please provide me with your policy number.

Kind regards
Michele Coetsee

Momentum (SA)'s reply19 Aug 2019, 09:28

Official

Thank you for your feedback, in order to assist you to resolve this matter please provide me with your policy number.

Kind regards
Michele Coetsee

Momentum (SA)'s replyOfficial

19 Aug 2019, 09:47

Thank you, I will investigate and provide you with feedback.

Kind regards
Michele Coetsee

Momentum (SA)'s reply19 Aug 2019, 09:47

Official

Thank you, I will investigate and provide you with feedback.

Kind regards
Michele Coetsee

Momentum (SA)'s replyOfficial

19 Aug 2019, 13:36

Dear Arno

I have received your tax certificate, and will forward it to your e-mail address. Please accept our apology for the frustration this has caused you.

Kind regards
Michele Coetsee

Momentum (SA)'s reply19 Aug 2019, 13:36

Official

Dear Arno

I have received your tax certificate, and will forward it to your e-mail address. Please accept our apology for the frustration this has caused you.

Kind regards
Michele Coetsee