AceW
Antonelia cornelia elizabeth Willms

1 reviews | Active since Apr 2017

13 Apr 2017, 11:09

Takes 6 months to get a pension

<p>It had been 6 months now and still no money. Every week they come with another excuse. People ive been dealing with is Solley Jolley and Lindewe. It had gone from IT technical issues (for almost a week) to making mistakes on the SARS APPLICATION and it was rejected now causing another delay. Due to this i am in debt and will have a bad credit record. I cant do their work for them!!!!!! I wish I could! </p>

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply13 Apr 2017, 11:13
Official

Thank you for informing us of your concerns. The matter will be escalated to the relevant department for assistance.

Kind regards

Natasha

Momentum (SA)
Momentum (SA)'s reply13 Apr 2017, 11:34
Official

I refer to our telephone conversation and I understand that you are upset and I can only apologise for the poor service that you have received.

I do understand that my apology will not expedite the claim.

I confirm that should we received the tax directive on Tuesday, we will be in a position to pay the claim and this will then reflect in your bank account within 48 hours.

Kind Regards