1 reviews | Active since Jan 2017
TAKELOY VOUCHER THROUGH MULTIPLY
<p>I bought a takelot voucher on Saturday 4 February through Multiply. On Monday 6 Feb, I have not yet received the voucher and emailed Multiply, asking what the problem is. No response.</p> <p>On Wednesday 08 Feb, I emailed Multiply again and asking them if they have received my previous email and requesting them to investigate , as I had not yet received the voucher.</p> <p>The only response I received, was that they did receive my email of 6 Feb and 8 Feb and have asked takelot to reissue the voucher and send it to me. </p> <p>It is Thursday 09 Feb, no voucher, no resonse or anything.</p> <p>I am really not used to Momentum and Multiply given such bad service. I am really very disappointed. </p>
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
Natasha
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Kind regards
Natasha
