MM
Michael M

1 reviews | Active since Jul 2016

01 Jul 2016, 14:12

System not linking policies because of being a Foreign National

<p>I am appauled that you guys cannot link my policies together. I constantly have to phone in to try and get this fixed but nothing ever changes on my profile on the website. i was even assured that my health returns were updated. </p> <p>for a big company you guys are very discriminatory infact I could even call it XENOPHOBIA!!!!</p> <p>You guys can take my money but are not willing to fix things when i find problems!!! I have myriad health and multiply but none of them recognise that me because of having a passport what nonsense is that! get your house in order!!! Disgusted!</p>

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Replies (3)
Momentum (SA)
Momentum (SA)'s reply01 Jul 2016, 17:30
Official

We regret the frustration experienced. A manager will contact you Monday to address your concerns.

Kind regards

Marius Kock

Momentum (SA)
Momentum (SA)'s reply04 Jul 2016, 10:23
Official

My colleague, Suresh Moodley, has been in contact with you, explaining the required documentation. On receipt of the noted documentation we will be in a position to merge your profiles.

Kind regards

C Klopper

Momentum (SA)
Momentum (SA)'s reply11 Jul 2016, 09:02
Official

I received confirmation that your profile has been updated as per your request.

Kind regards

C Klopper