NM
Nobuhle M
1 reviews | Active since Mar 2022
10 Mar 2025, 16:09
Suspected unauthentic email received from Momentum
Good day
After my complaint last week Friday on this platform, I did get a quick response from Momentum. However, I got an email from *** requesting me to send banking details for payment. First of all this email address does not look authentic and I don't think a company like Momentum would just ask for Banking details without doing the proper due diligence first.
I'm not happy with this.
Regards Nobuhle
Helpful (0)
Replies (7)0
Replies (7)
Momentum (SA)'s replyOfficial
11 Mar 2025, 08:06Dear Nobuhle,
Thank you for your posting.
We will refer the matter to funds at work department for assistance and feedback.
Kind regards
NH
Thank you for your posting.
We will refer the matter to funds at work department for assistance and feedback.
Kind regards
NH
Momentum (SA)'s reply11 Mar 2025, 08:06
Official
Dear Nobuhle,
Thank you for your posting.
We will refer the matter to funds at work department for assistance and feedback.
Kind regards
NH
Thank you for your posting.
We will refer the matter to funds at work department for assistance and feedback.
Kind regards
NH
NM
Nobuhle M's updateReviewer Update
12 Mar 2025, 11:31I still have not been contacted.
This is the kind of lackluster service I've been experiencing from Momentum. 👎👎
What a nightmare of a company to deal with.
This is the kind of lackluster service I've been experiencing from Momentum. 👎👎
What a nightmare of a company to deal with.
NM
Nobuhle M's update12 Mar 2025, 11:31
Reviewer Update
I still have not been contacted.
This is the kind of lackluster service I've been experiencing from Momentum. 👎👎
What a nightmare of a company to deal with.
This is the kind of lackluster service I've been experiencing from Momentum. 👎👎
What a nightmare of a company to deal with.
NM
Nobuhle M's updateReviewer Update
28 Mar 2025, 11:53Momentum gosh is a nightmare of a company to deal with. After numerous follow up emails about my pension balance payout, they communicated from wednesday that the payment was in progress. In 2025, how long does it really take to make a payment? 🤔
I'm writing this because clearly im not going to receive payment even today whilst i was promised speedy payment from the 7th March. We are now going to April.
I'm writing this because clearly im not going to receive payment even today whilst i was promised speedy payment from the 7th March. We are now going to April.
NM
Nobuhle M's update28 Mar 2025, 11:53
Reviewer Update
Momentum gosh is a nightmare of a company to deal with. After numerous follow up emails about my pension balance payout, they communicated from wednesday that the payment was in progress. In 2025, how long does it really take to make a payment? 🤔
I'm writing this because clearly im not going to receive payment even today whilst i was promised speedy payment from the 7th March. We are now going to April.
I'm writing this because clearly im not going to receive payment even today whilst i was promised speedy payment from the 7th March. We are now going to April.
Momentum (SA)'s replyOfficial
28 Mar 2025, 12:09Dear Nobuhle,
Thank you for your feedback. We have forwarded the message on to the Employee Benefits department for further action.
Regards,
ND
Thank you for your feedback. We have forwarded the message on to the Employee Benefits department for further action.
Regards,
ND
Momentum (SA)'s reply28 Mar 2025, 12:09
Official
Dear Nobuhle,
Thank you for your feedback. We have forwarded the message on to the Employee Benefits department for further action.
Regards,
ND
Thank you for your feedback. We have forwarded the message on to the Employee Benefits department for further action.
Regards,
ND
NM
Nobuhle M's updateReviewer Update
31 Mar 2025, 13:35Momentum has not contacted me nor has my money been paid.
I am now escalating this matter.
I am now escalating this matter.
NM
Nobuhle M's update31 Mar 2025, 13:35
Reviewer Update
Momentum has not contacted me nor has my money been paid.
I am now escalating this matter.
I am now escalating this matter.
Momentum (SA)'s replyOfficial
31 Mar 2025, 13:41Dear Nobuhle,
Your feedback has again been referred to employee benefits department.
Your feedback has again been referred to employee benefits department.
Momentum (SA)'s reply31 Mar 2025, 13:41
Official
Dear Nobuhle,
Your feedback has again been referred to employee benefits department.
Your feedback has again been referred to employee benefits department.
NM
Nobuhle M's updateReviewer Update
31 Mar 2025, 13:44This is unacceptable service Gosh Momentum is a nightmare
NM
Nobuhle M's update31 Mar 2025, 13:44
Reviewer Update
This is unacceptable service Gosh Momentum is a nightmare