1 reviews | Active since Feb 2019
SUSAN PHANGO & ZODWA MOKABANE
This is beyond Words I can express. They utter lack of Client service, and the lack of taking responsibility is extremely saddening from a company I (and from all the negative reviews on Momentum, plenty of other people as well); once held to high esteem?
I began this Horrific journey on the 15th of January 2019, and on the 18th Momentum confirmed that all was received and my withdrawal would the between 7-to-14 working days...
After assistance from Hello Peter last week Friday (08/02/2019); I received a call from a "quality assurance" consultant by the name of Zodwa Mokabane whom BEGGED for my understanding, as it turned out that the delay was caused by Human Error on there end...? Monday morning (11/02/2019) I once again I found myself calling in to following up on Zodwa (as she PROMISED my funds would be in Monday morning, and that she would give me a call) and was told she was not in the office. I was then transferred to the origin consultant would messed up my claim Susan Phango. She told me of another error with IT, but PROMISED it would be RESOLVED by E.O.B and feedback would be provided in the morning... AND YOU GUESSED IT, NOTHING...? It is now Tuesday the 12/02/2019, and I am still awaiting Momentum to get it act together, STOP LYING, and PAT OUT WHAT IS RIGHTFULLY MINE....!!!!
Kind Regards
Sue
Kind Regards
Sue
Kind Regards
Sue
Kind Regards
Sue
