sure data - no reply

I am not sure who to contact as I was not given any information. A company called SureData contacted me in connection with a payout and I was asked to fill out forms and send documents. This I have done on the 7th May and to date I have no had any confirmation from Momentum. I was told by Suredata that the information would be loaded with Momentum within 5-6 days and I have been waiting for confirmation that all my documents are in order and that the payout is being processed, but I have heard nothing. I have emailed suredata twice and still have not had any reply. I will not apprecaite waiting the full 6 weeks SLA only for someone to come to me at the last minute to say there are issues with the documents submitted. and I was given no other details.