1 reviews | Active since Nov 2011
Stories on Claim
I have worse experience when it comes to claims with Momentum.
I have a policy that has been on for over 9 years with Momentum. They have been deducting from my account, no questions asked.
I took up a number of covers and as i was advised by momentum that i should have a separate policy for my Granny and had added one of my uncles on that policy
I had added my Mother as beneficiary on this policy and my mother is now late.
All these was done through assistance by Momentum
Today i am submitting a claim, I am told that the policy can not pay to anyone that is not nominated as beneficiary on the police. It will need to fall into an estate.
Funny how all these comes to light when are claiming
I asked Veronica Mabelebele (This woman has to learn to Listen) I called for assistance, i need Money to fund Funeral
I am told that the Funeral benefits need to be paid to an estate, I asked how am i expected to fund the Funeral however told that Momentun is sorry but i needed solutions not SOrry.
I am the policy payer, you deduct every month from my FNB account and not a day did you question as to why you are provided my account yet am not the policy holder nor the beneficiary, you just collected.
I used to think Funeral covers are to cover for Funeral expenses.
I suggest that within the next 24 hours you find solutions for me or then prepare for what is coming. I will not hesitate to drop off my dead to your doorstep and then we will see how Late estate helps you>
It is ******** to pay the policy Pay but legal to collect from my account. We are playing games
Thank you for your posting and please accept our sincere condolences for your loss.
We have escalated the matter to the Myriad management team for further assistance.
Kind regards
NH
Thank you for your posting and please accept our sincere condolences for your loss.
We have escalated the matter to the Myriad management team for further assistance.
Kind regards
NH
I am not sure if the Email address i got works
I have had a Policy for over 9 years with Momentum where i was advised that i had to take separate policy for extended family members,
The policy was taken Up to cover My uncle and My Grand Mother, My Mother was made a beneficiary on the policy
My Mother is now Late, and still remains the beneficiary on the policy
I am the Policy payer, Momentum has collected successfully from my policy for the past 9 years and never a day had they questioned why they deducting from an account not linked to anyone on the policy
History
A few years ago, i lost my uncle, I had to claim against the policy
I had claimed and was told that they do not pay the policy payer, They wanted to pay into my Granny's account however we advised that they granny does not have a bank account and can not get to a bank to open an account as she was in Mourning period, Then then looked into paying into my mother,s account and was the same story as my granny and both had no luxury to go to a bank at that period
I had to fight, Asked the Funeral home to deliver the dead body to Momentum offices as i could not afford the Funeral without the money momentum is then expected to pay, after fighting and threats then they pay 2 days before funeral
Fast forward to 2025
Same story again
My mother is Late and remains the Beneficiary on my Granny,s policy. The policy that i am the Payer on
The reason for a Funeral policy is to cover for Funeral expenses
My granny has passed
I had to claim against her policy, I am being told that Momentum does not entertain the payer and they will pay into a trust.
This statment is not helpful to me, I asked in this instance, who covers for funeral expenses and i was told that family members must take the expenses'
Well i am the family member and all i have is the money you are fusing to pay me, I cannot wait for estate process, Do i then again deliver my Dead to momentum? Must there be a dragging around for every claim?
I have a problem that it being lawful to deduct from my account yet there is not a single push to assist me during difficult times.
I do not have the energy to fight Please. If you can not pay me this money i will not be able to afford this funeral and one of the days i will get strength to fight. I will fight with everything i have
If you can not help.
Please payback all my premiums into the account that you were happy to collect from
Thank youFhatuwani Mavhandu***
I am not sure if the Email address i got works
I have had a Policy for over 9 years with Momentum where i was advised that i had to take separate policy for extended family members,
The policy was taken Up to cover My uncle and My Grand Mother, My Mother was made a beneficiary on the policy
My Mother is now Late, and still remains the beneficiary on the policy
I am the Policy payer, Momentum has collected successfully from my policy for the past 9 years and never a day had they questioned why they deducting from an account not linked to anyone on the policy
History
A few years ago, i lost my uncle, I had to claim against the policy
I had claimed and was told that they do not pay the policy payer, They wanted to pay into my Granny's account however we advised that they granny does not have a bank account and can not get to a bank to open an account as she was in Mourning period, Then then looked into paying into my mother,s account and was the same story as my granny and both had no luxury to go to a bank at that period
I had to fight, Asked the Funeral home to deliver the dead body to Momentum offices as i could not afford the Funeral without the money momentum is then expected to pay, after fighting and threats then they pay 2 days before funeral
Fast forward to 2025
Same story again
My mother is Late and remains the Beneficiary on my Granny,s policy. The policy that i am the Payer on
The reason for a Funeral policy is to cover for Funeral expenses
My granny has passed
I had to claim against her policy, I am being told that Momentum does not entertain the payer and they will pay into a trust.
This statment is not helpful to me, I asked in this instance, who covers for funeral expenses and i was told that family members must take the expenses'
Well i am the family member and all i have is the money you are fusing to pay me, I cannot wait for estate process, Do i then again deliver my Dead to momentum? Must there be a dragging around for every claim?
I have a problem that it being lawful to deduct from my account yet there is not a single push to assist me during difficult times.
I do not have the energy to fight Please. If you can not pay me this money i will not be able to afford this funeral and one of the days i will get strength to fight. I will fight with everything i have
If you can not help.
Please payback all my premiums into the account that you were happy to collect from
Thank youFhatuwani Mavhandu***
Thank you for your message. I have informed the Myriad management team of the further information.
Kind regards
Mvdm
Thank you for your message. I have informed the Myriad management team of the further information.
Kind regards
Mvdm
I will not stop untill i get help.
See you soon on social media
I will not stop untill i get help.
See you soon on social media