1 reviews | Active since Aug 2016
STOP PHONING ME
<p>I have sent numerous mails to all Momentum addresses, I have spoken to callcentre managers, I ahve also lodged complaints at the Ombudsman for short term insurance and still Momentum phones me!!!! See mail I have sent to Momentum. </p> <p> </p> <p>Over the course of the last 6 months, I have been harassed by Momentum and its call centers. They have been phoning me relentlessly to the point of harassment and this is where it will end. I have not, nor will I, ever, in my life belong to these wastes of oxygen with their constant ******ation of my freedom, &%$@ I don't know when to answer my own personal phone, because it will probably be Momentum!</p> <p>Each and every time I have asked if the call is recorded, the answer is always yes, then I state in very clearly audible English or Afrikaans that I DO NOT CONSENT RECEIVING ANY CALLS OF ANY NATURE FROM MOMENTUM IN ITS ENTIRETY, NOW OR ANY TIME IN ANY FUTURE AND ON ANY PLANET, THAT MY NAME AND CONTACT DETAILS SHOULD BE TAKEN OFF ANY AND ALL OF THEIR LISTS THROUGHOUT ANYTHING THAT MOMENTUM MIGHT OWN OR ALREADY OWN, NOR MAY THEY DISTRIBUTE OR SELL ANY OF MY ACQUIRED DETAILS TO ANY ENTITY WHATSOEVER, I HAVE NOT NOR WILL NOT GIVE MY DETAILS TO ANYTHING REMOTELY TO DO WITH MOMENTUM AND WON'T EVER.</p> <p>But still, from private or different ranges of numbers, almost daily, I get a SPAM call from MOMENTUM, again, raping my freedom to choose, freedom to answer my phone and freedom to opt out. This is my complaint, this is my gripe, it has festered, it is full of puss and glistening, calm like a landmine. Kindly resolve this matter as a matter of urgency, I have had enough.</p> <p>Your internal workings of this is a separate call center or this is the first time we speak to you or whatever else you have as a reply, zip it, it does not concern me, my message is crystal clear:<br />Do not take this as an opportunity to phone me, post me, come see me, I only want a mail from as high up as possible that this has been dealt with and I will in my life not again hear from Momentum or who ever you believe in would be needed to be believed in. Print my details in big bold red letter everywhere with a warning - DO NOT CONTACT ME IN ANY WAY SHAPE OR FORM REGARDING ANY AND ALL PRODUCTS YOUR CALLCENTRE MIGHT HAVE TO OFFER.</p> <p>I have also lodged a formal complaint to The Ombudsman for Long Term Insurance, expect a call, as long as you do not call me, in fact, never do.</p>
Dear Mr Engelbrecht,
Since June 2012, it has come to our attention that an unknown entity is seemingly marketing insurance products under the MMI Holdings (Momentum and Metropolitan) brand. Other insurers are faced with the very same dilemma and based on the latter, several insurers are currently investigating this contentious matter.
In line with our business values and the constitutional rights of all stakeholders, MMI conducts its business in accordance with the highest ethical standards. These are based on a set of general principles and a code of ethics, which are observed by all our employees and directors.
MMI would like to place on record that we will never communicate or contact our clients via unrecognisable media, as we place a high premium on our valued clientele. Based on the continuous and regular changing of the telephone numbers utilised by the unknown entity, all attempts to locate the perpetrators thus far was unsuccessful. Be assured that we will continue to monitor the situation and endeavour to investigate this further.
In the interim, we would like to suggest that you recapture your details with the Direct Marketing Association of South Africa.
http://www.dmasa.org/
We regret that we cannot provide a more favourable reply at this moment in time.
Kind regards,
Nicolette D'Arch
Dear Mr Engelbrecht,
Since June 2012, it has come to our attention that an unknown entity is seemingly marketing insurance products under the MMI Holdings (Momentum and Metropolitan) brand. Other insurers are faced with the very same dilemma and based on the latter, several insurers are currently investigating this contentious matter.
In line with our business values and the constitutional rights of all stakeholders, MMI conducts its business in accordance with the highest ethical standards. These are based on a set of general principles and a code of ethics, which are observed by all our employees and directors.
MMI would like to place on record that we will never communicate or contact our clients via unrecognisable media, as we place a high premium on our valued clientele. Based on the continuous and regular changing of the telephone numbers utilised by the unknown entity, all attempts to locate the perpetrators thus far was unsuccessful. Be assured that we will continue to monitor the situation and endeavour to investigate this further.
In the interim, we would like to suggest that you recapture your details with the Direct Marketing Association of South Africa.
http://www.dmasa.org/
We regret that we cannot provide a more favourable reply at this moment in time.
Kind regards,
Nicolette D'Arch
Why did you waste your time in typing this response? This have half hearted, do not care and there is nothing we can do about it attitude, is almost as bad as what you are commited to do to resolve this matter. Let me spell it out for you, it is YOUR name, it is YOUR reputation, it is YOUR problem. Do you expect me to believe your BS that in 4 year you could not identify nor track this supposed ghostly "unknown" entity that is marketing insurance product under your name?? Come on, maybe your constitutionally righted stakeholders believe your uter BS, but I do not. Do not for one minute think that a BS answer like this will fit the bill, you are wasting oxygen and taking up too much space.
Within 30minutes I have acquired details of this ghostly entity that is using your name to sell their products (which makes not busniess sense whatsoever)
Callcentre phone nr: +27 10 **********
Managers Email: pieter(at)newcofp.co.za & natasha(at)newcofp.co.za
Now tell me they have nothing to do with Momentum whatsoever, please lie to me.
Sort out your problems and keep your callcentres from contacting me ever again in my life, keep your products and own up to your faults.
Over and out.
Why did you waste your time in typing this response? This have half hearted, do not care and there is nothing we can do about it attitude, is almost as bad as what you are commited to do to resolve this matter. Let me spell it out for you, it is YOUR name, it is YOUR reputation, it is YOUR problem. Do you expect me to believe your BS that in 4 year you could not identify nor track this supposed ghostly "unknown" entity that is marketing insurance product under your name?? Come on, maybe your constitutionally righted stakeholders believe your uter BS, but I do not. Do not for one minute think that a BS answer like this will fit the bill, you are wasting oxygen and taking up too much space.
Within 30minutes I have acquired details of this ghostly entity that is using your name to sell their products (which makes not busniess sense whatsoever)
Callcentre phone nr: +27 10 **********
Managers Email: pieter(at)newcofp.co.za & natasha(at)newcofp.co.za
Now tell me they have nothing to do with Momentum whatsoever, please lie to me.
Sort out your problems and keep your callcentres from contacting me ever again in my life, keep your products and own up to your faults.
Over and out.