NK
Nompumelelo K

1 reviews | Active since Oct 2024

21 Jul 2025, 09:00

Still waiting for respond

So with Momentum only court can resolve this matter no one is talking responsibility atleast Law doesn't Choose since momentum chose who to help why am I not getting any respond after complaining with poor service we've been waiting for claim for 5 months now while we were told it's takes 3months to complete process and no kindness to atleast inform us what is happening

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply21 Jul 2025, 09:22
Official
Dear Nompumelelo
Thank you for your message.
Kindly confirm what type of claim are you referring to in order for me to escalate your complaint to the correct team.
Kind regards
Mvdm
NK
Nompumelelo K's update21 Jul 2025, 09:32
Reviewer Update
Death claim everytime it's 6 to 8 weeks it's 5 months now I have a child that needs to go to school a traumatised child who lost the father and now she can't go to school because of Momentum the claim takes forever
NK
Nompumelelo K's update21 Jul 2025, 09:34
Reviewer Update
I need funds not the respond of I ACKNOWLEDGE YOUR RECEIPT because no one is acknowledging
Momentum (SA)
Momentum (SA)'s reply21 Jul 2025, 09:57
Official
Dear Nompumelelo
Thank you for your feedback. I am sorry to hear about your loss.
Kindly assist me with the contract number and the identity number for the deceased on a private reply.
Thank you in advance.
Mvdm