1 reviews | Active since May 2016

03 Dec 2018, 23:00

STILL UNRESOLVED ISSUES WITH MOMENTUM MULTIPLY!! MY THIRD OR FORTH BAD REVIEW!!

Still having not much luck with Momentum Multiply . nOT far off from reaching my status for the year but everytime I think I am going to make it the "carrot is moved out of reach." I have now supposedly reached my limit according to momentum money so i cannot go onto the money app anymore! I submitted my household and car insurance schedule hoping to get 70 points but then I was told because I refused to answer personal questions( keep on wanting to know a person's business) I cannot get the points!! They cannot beat my insurance bottom line! The safety app does not wk - I cannot get points. Surely the company sees what they are doing! Did the quiz ... I guess I wont get points there either as mine won't have been selected!!! The action plan that was generated by the safety profile is inaccurate . and so the list goes on AND THEY ARE NOT PREPARED TO GIVE IN AND ADMIT THE SYSTEM IS FLAWED!Spoken to so many people -some more knowledgeable than others . Some not prepared to listen and help resolve the problems MANY PEOPLE are having.

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Replies (5)
Momentum (SA)
Momentum (SA)'s reply04 Dec 2018, 08:42
Official
Thank you for taking the time to inform us of your concerns. The matter has been referred to Multiply and you will be contacted to address these concerns.

Kind regards
CK
's update09 Dec 2018, 16:52
Reviewer Update
the public needs to know C.K.(i LIKE THE ANONYMITY) THAT MOMENTUM HAS NOT CONTACTED ME SINCE i HAVE WRITTEN THIS POST!!
's update09 Dec 2018, 16:52
Reviewer Update
the public needs to know C.K.(i LIKE THE ANONYMITY) THAT MOMENTUM HAS NOT CONTACTED ME SINCE i HAVE WRITTEN THIS POST!!
Momentum (SA)
Momentum (SA)'s reply10 Dec 2018, 08:22
Official
Thank you for bringing it to my attention that you have not yet been contacted. I am truly sorry for this inconvenience and I've reported it to our Multiply Management Team. 

Kind regards
Charmaine 
Momentum (SA)
Momentum (SA)'s reply10 Dec 2018, 10:45
Official
Our Multiply Escalation Specialist provided detailed information and feedback per e-mail to you this morning. 

Kind regards
Charmaine