PL
Patrick L

1 reviews | Active since Oct 2011

22 Mar 2016, 14:50

Still too inept to get it right!

Despite numerous and repeated reassurances from Momentum/Multiply that my details have been removed from their system, I still receive SMS spam from them.<br> <br> Today at 10:12, I received another one that begins, \Multiply: Exclusive Cycle Lab pre-sale, 23 Mar, 18:30...\"<br> <br> I'm not the least bit interested in *anything* this company might offer. Furthermore, this company's reassurances can quite obviously not to be trusted.<br> <br> Let me be clear: One more slip-up like this and I will lodge a harassment complaint against Momentum/Multiply with the FAIS Ombudsman.<br> <br> I've had more than enough of this company's rank incompetence. Don't call me. Don't mail me. Don't contact me in any shape or form. All I want from you is that you fix your ongoing stuff-ups, okay?"

0
Replies (1)
Momentum (SA)
Momentum (SA)'s reply22 Mar 2016, 15:02
Official
Hello Irreverend,

I appreciate you bringing the matter to our attention. We will forward this to the relevant department as we have received on a previous occasion confirmation that your details have been removed.

We apologise for the frustration that this is causing you.

Kind regards
Michele Coetsee