1 reviews | Active since Oct 2016
Still the worst
Still the worst experience ever, almost 2 months of trying to get insurance with these people and it's been 1 problem after another. Do you not want my business? Then just tell me to go elsewhere, could've been insured by now, I just keep giving this company chance after chance thinking it's almost done, let's just give them time. First they delay the process by 2 weeks, making medical appointments and just not showing up, then they don't do as instructed and when I ask them a second time to get it done, it takes almost 2 weeks and I'm still waiting, how long does it take to capture some data to finalise everything. You would think a big company would be more professional and do everything they can to make clients happy, especially after the first complaint.
Thank you for bringing your concerns to our attention. We will look into this matter and contact you. We apologies for the delay and inconvenience.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We will look into this matter and contact you. We apologies for the delay and inconvenience.
Kind regards
Qhakazile
As discussed with you yesterday afternoon, our Quality department have released the cession confirmation letters to your email address this morning.
I hope that this matter has been resolved to your satisfaction.
Kind regards,
Nicolette.
As discussed with you yesterday afternoon, our Quality department have released the cession confirmation letters to your email address this morning.
I hope that this matter has been resolved to your satisfaction.
Kind regards,
Nicolette.