MR
Marie R.

1 reviews | Active since Mar 2013

03 Feb 2019, 05:56

Still receiving communication from Multiply after midnight

After COUNTLESS requests to stop receiving text messages and emails late at night, Multiply continues to send messages at 2:00 in the morning, interfering with my sleep and affecting my health negatively. For a company that claims to promote healthy living and that claims to reward you for living healthy, they sure are causing me multiple headaches and stressing me out, affecting my health negatively. I am so beyond fedup with their pathetic lack of customer service. They are happy to take your money but unable to and don’t care about providing any kind of proper customer service!! I have multiple gripes about their lack of service at the moment and am seriously considering changing ALL of my products I have with them to a different service provider that actually CAN provide any kind of decent service!

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply04 Feb 2019, 08:01
Official
Thank you for your feedback, this matter was escalataed to the relevant department.

Kind regards
Michele Coetsee
Momentum (SA)
Momentum (SA)'s reply04 Feb 2019, 15:16
Official
I received confirmation that they are working on this matter and that you will be removed from the SMS list.

Kind regards
Michele Coetsee