Stay away from momentum life cover or funeral plans if you want peace of mind

My aunt died last week Friday on the 28th August 2020 through a car accident and today is the 4th of Sep 2020 and the funeral is tomorrow and the money has not been paid. I have been phoning Momentum trying to help my aunt with the claim and I've been sent to from pillar to post and some stage one of the consultants even dropped the call on me. When I eventually found Vusi Nombaza who was working on the claim he told me that he was not working for two days. The body is supposed to be transported from Pretoria to Limpopo and it cant be done because money have not been paid. This has been a stressfull time for the family and momentum is makimg the circumstance even worse