Spreading peoples personal information

Item: Momentum (SA)
Rating: 1
Author: Anri G

I am getting marketing emails from momentum multiply for a different person. So far I have managed to get the other persons client number, name and other personally identifiable information. Momentum multiply does not seem to care about spreading other peoples information.

I have tried unsubscribing (doesn't work) and emailing momentum multiply with my complaints (ignored) multiple times.

Helpful (0)

Replies (4)

Momentum (SA)'s replyOfficial

28 Jan 2020, 09:50

Thank you for taking the time to inform us of these serious concerns. I have now referred the matter to our Multiply Escalations team and they will be in contact with you shortly.

Kind regards
CK

Momentum (SA)'s reply28 Jan 2020, 09:50

Official

Thank you for taking the time to inform us of these serious concerns. I have now referred the matter to our Multiply Escalations team and they will be in contact with you shortly.

Kind regards
CK

Momentum (SA)'s replyOfficial

28 Jan 2020, 13:25

We are truly sorry for the inconvenience of receiving e-mail correspondence not intended for you. Our records has since been updated and you should not receive any further e-mail correspondence in future.

Kind regards
CK

Momentum (SA)'s reply28 Jan 2020, 13:25

Official

Anri G's updateReviewer Update

17 Feb 2020, 11:27

I am still receiving marketing related emails from you. Your "updates" didn't work.

Anri G's update17 Feb 2020, 11:27

Reviewer Update

I am still receiving marketing related emails from you. Your "updates" didn't work.

Momentum (SA)'s replyOfficial

17 Feb 2020, 11:37

Thank you for notifying us. I am truly sorry for the frustration, we will investigate and provide you with feedback soon.

Kind regards
CK

Momentum (SA)'s reply17 Feb 2020, 11:37

Official

Thank you for notifying us. I am truly sorry for the frustration, we will investigate and provide you with feedback soon.

Kind regards
CK