pH
paul H
1 reviews | Active since Apr 2013
14 Jul 2015, 07:01
SLOPPY ADMINISTRATION MANAGEMENT AT MOMENTUM
Despite several emails to Momentum requesting a copy of my wife's IRP5 tax documents nothing has been forthcoming. I have come to the conclusion that administration management at many large financial institutions, like banks and insurance companies, is in a complete shambles. I do my wife's tax return and have been unable to get any positive response out of Momentum. Once again I have to say that your wonderful website seems to be the only way that I can get some positive action out of Momentum.<br> Kind regards,<br> Paul Heald
Helpful (0)
Replies (1)0
Replies (1)
Momentum (SA)'s replyOfficial
14 Jul 2015, 07:13Hello uncle paul,
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch
Momentum (SA)'s reply14 Jul 2015, 07:13
Official
Hello uncle paul,
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch
Please accept my apology for the frustration that this situation has created for you. This is not a true reflection of the level of service that we aim to give our valuable clients.
I can assure you that a manager will contact you shortly.
Kind regards,
Nicolette D'Arch