1 reviews | Active since Apr 2016
Sickening Service Received When Withdrawing FundsAtWork
I resigned at my previous company and Momentum gets notified after my last deduction on 25 March 2019. On the 2nd, Momentum staff wanted bank verification and i sent it off on the 3rd April.
My pain and horror is when, after weeks, i have to follow up and escalate, and my worst nightmare occurred - they had been sleeping on my last submission. Nothing had been processed since and now I have to be on the wait for some procedures to still take place.
I honestly had a horrible experience! No one calls you for updates or whatsoever, you should be calling and still no hastening. I have been put out of budget and crucial plans.
:( I am disappointed and will never recommend any of my friends, family or colleagues to risk exposure to pathetic service at Momentum.
Kind regards
Natasha
Kind regards
Natasha
The claim is still within our turnaround time .
A claim can only start once we have received the finalisation of the recon which is on the 7th of the month after you have resigned.
The process has been followed and we have app**** for tax today.
The payment will be made early next week.
Kind Regards
Sue
The claim is still within our turnaround time .
A claim can only start once we have received the finalisation of the recon which is on the 7th of the month after you have resigned.
The process has been followed and we have app**** for tax today.
The payment will be made early next week.
Kind Regards
Sue