AN
Abigail N
1 reviews | Active since Aug 2013
07 Dec 2020, 16:10
Short paid
Hello Peter. I trust you are well. It been a while. I resigned earlier this year. The end of February. Momentum failed to explain anything to me. This is my pension fund. They short paid me over R53 000.00. This was an savings account to my knowledge. They said due to covid-19 the interest rate fell and that is why they short paid me on my investment. I was under the impression that it was a savings account. Is there a difference. ? I need some assistance please. Thank you so much.
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Replies (2)
Momentum (SA)'s replyOfficial
09 Dec 2020, 08:22Dear Abigail,
I appreciate you bringing your concerns to our attention. Your posting has been referred to a manager in our Employee Benefits department, will look into the points raised and will provide you with feed-back during the course of the morning.
Regards,
Nicolette.
I appreciate you bringing your concerns to our attention. Your posting has been referred to a manager in our Employee Benefits department, will look into the points raised and will provide you with feed-back during the course of the morning.
Regards,
Nicolette.
Momentum (SA)'s reply09 Dec 2020, 08:22
Official
Dear Abigail,
I appreciate you bringing your concerns to our attention. Your posting has been referred to a manager in our Employee Benefits department, will look into the points raised and will provide you with feed-back during the course of the morning.
Regards,
Nicolette.
I appreciate you bringing your concerns to our attention. Your posting has been referred to a manager in our Employee Benefits department, will look into the points raised and will provide you with feed-back during the course of the morning.
Regards,
Nicolette.
Momentum (SA)'s replyOfficial
09 Dec 2020, 08:44Dear Abigail,
An escalation specialist in our Employee benefits department confirmed that she has tried to phone you this morning for more information (we need the Momentum reference number or your identity number). Please can I request that you either complete the details under the "Additional information" section of your Hellopeter profile, or respond with a private message with the relevant information.
Without more information, we are unable to trace your details on the system.
Regards,
Nicolette.
An escalation specialist in our Employee benefits department confirmed that she has tried to phone you this morning for more information (we need the Momentum reference number or your identity number). Please can I request that you either complete the details under the "Additional information" section of your Hellopeter profile, or respond with a private message with the relevant information.
Without more information, we are unable to trace your details on the system.
Regards,
Nicolette.
Momentum (SA)'s reply09 Dec 2020, 08:44
Official
Dear Abigail,
An escalation specialist in our Employee benefits department confirmed that she has tried to phone you this morning for more information (we need the Momentum reference number or your identity number). Please can I request that you either complete the details under the "Additional information" section of your Hellopeter profile, or respond with a private message with the relevant information.
Without more information, we are unable to trace your details on the system.
Regards,
Nicolette.
An escalation specialist in our Employee benefits department confirmed that she has tried to phone you this morning for more information (we need the Momentum reference number or your identity number). Please can I request that you either complete the details under the "Additional information" section of your Hellopeter profile, or respond with a private message with the relevant information.
Without more information, we are unable to trace your details on the system.
Regards,
Nicolette.