1 reviews | Active since Jul 2016
shocking service
Dear Multiply.
You letting the team down.
I have now ordered 3 times on the multiply store every single time same story. order status "awaiting items in the "warehouse" I email to follow up. no reply. I complain no reply. I speak to my broker he tries no luck. I complain about social media then suddenly my order is shipped. The current order was ordered and paid for on the 4th December 2020. still waiting so we short a few xmas presents. What's your excuse now?
Your momentum health and insurance broker is doing an awesome job but you guys suck!! 3 times. I can understand getting it wrong here and there but three times in a row!!
The only benefit of multiply is adding to your blood pressure!
Now if it's too much to ask please could someone assist with my order from the 4th of December?
https://www.multiplyonlineshop.co.za/
Your posting has been duly noted. I can assure you that the matter will receive urgent attention.
Please accept my apologies for the frustration and inconvenience that this situation has created for you.
Season Greetings
F van Buuren
Your posting has been duly noted. I can assure you that the matter will receive urgent attention.
Please accept my apologies for the frustration and inconvenience that this situation has created for you.
Season Greetings
F van Buuren
I received feedback from Multiply online shop; they have send you a email today with a detailed explanation pertaining the delivery.
They are currently awaiting response from you in regards to how they can proceed with the delivery of your order.
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down.
Please accept our sincere apologies.
Regards,
F van Buuren
I received feedback from Multiply online shop; they have send you a email today with a detailed explanation pertaining the delivery.
They are currently awaiting response from you in regards to how they can proceed with the delivery of your order.
I appreciate you raising your concerns with us. They are indeed very disappointing and we certainly letting you down.
Please accept our sincere apologies.
Regards,
F van Buuren
