LVdW
Lee Van der Walt
1 reviews | Active since Feb 2020
14 Jan 2026, 18:29
Shocking service
I've tried for over 2 weeks to get assistance from Momentum! I've called, emailed daily repeatedly to those who've asked for several paper work (and it's been a lot) and still, no reply whatsoever! I've emailed head office, this has been escalated but nothing has been done. I AM TRYING TO LEAVE THIS PATHETIC COMPANY but clearly I'm being ignored. #momentum I would never recommend them! A total disgrace!
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Replies (2)0
Replies (2)
Momentum (SA)'s replyOfficial
20 Jan 2026, 08:51Dear Lee,
Thank you for your posting and please accept our sincere apologies for the delayed response.
We are referring the matter to the fund manager for further assistance.
Kind regards
NH
Thank you for your posting and please accept our sincere apologies for the delayed response.
We are referring the matter to the fund manager for further assistance.
Kind regards
NH
Momentum (SA)'s reply20 Jan 2026, 08:51
Official
Dear Lee,
Thank you for your posting and please accept our sincere apologies for the delayed response.
We are referring the matter to the fund manager for further assistance.
Kind regards
NH
Thank you for your posting and please accept our sincere apologies for the delayed response.
We are referring the matter to the fund manager for further assistance.
Kind regards
NH
Momentum (SA)'s replyOfficial
20 Jan 2026, 12:59Dear Lee
The fund manager has confirmed that they are unable to trace any information on the identity number provided.
Can you please confirm which department within the company you were dealing with for example, Funds at work, Investo, Wealth, Myriad etc.
Alternatively, if you can provide us with your policy number, in order to have the correct department to contact you.
Thank you.
The fund manager has confirmed that they are unable to trace any information on the identity number provided.
Can you please confirm which department within the company you were dealing with for example, Funds at work, Investo, Wealth, Myriad etc.
Alternatively, if you can provide us with your policy number, in order to have the correct department to contact you.
Thank you.
Momentum (SA)'s reply20 Jan 2026, 12:59
Official
Dear Lee
The fund manager has confirmed that they are unable to trace any information on the identity number provided.
Can you please confirm which department within the company you were dealing with for example, Funds at work, Investo, Wealth, Myriad etc.
Alternatively, if you can provide us with your policy number, in order to have the correct department to contact you.
Thank you.
The fund manager has confirmed that they are unable to trace any information on the identity number provided.
Can you please confirm which department within the company you were dealing with for example, Funds at work, Investo, Wealth, Myriad etc.
Alternatively, if you can provide us with your policy number, in order to have the correct department to contact you.
Thank you.