SHOCKING NO WEBSITE FOR ALL OF 2016 THUS FAR

Your website is having issues again, all portals are affected, Multiply and the online store as well. The whole of 2016 has been like this. In 2016 how is it possible that a company's website is down most of the year?? How should we trust you with our insurance and you can't even get your website to work? 13th time this year I am not able to use your website and my benefits that I am PAYING for, I am past being tired of this. Stop making excuses every few days, if you can't manage a website anymore please inform clients so that we can leave quickly, very quickly. I work in IT at a major financial institution and if we ever gave service like this we would loose all our clients and get fired. Get your act together.