BK
Bonginkosi K
1 reviews | Active since May 2020
14 Jul 2024, 07:03
Services
Worst experience ever, a friend logged a request online, it took 2days to settle, I tried doing the same but it didn't recognize my ID, called in, was advised to complete a form and send it back, this was 3weeks ago, was requested to sign the form again which was two weeks ago, 1 week ago I was told my info is sitting with admin for finalizing and hasn't been actioned since then, this is pure bad service, I don't owe you guys anything.
Helpful (0)
Replies (6)0
Replies (6)
Momentum (SA)'s replyOfficial
15 Jul 2024, 10:24Dear Bonginkosi
Thank you for your message. Kindly confirm on which platform you require assistance? Kindly also provide us with your identity number on a private reply.
Thank you in advance.
mvdm
Thank you for your message. Kindly confirm on which platform you require assistance? Kindly also provide us with your identity number on a private reply.
Thank you in advance.
mvdm
Momentum (SA)'s reply15 Jul 2024, 10:24
Official
Dear Bonginkosi
Thank you for your message. Kindly confirm on which platform you require assistance? Kindly also provide us with your identity number on a private reply.
Thank you in advance.
mvdm
Thank you for your message. Kindly confirm on which platform you require assistance? Kindly also provide us with your identity number on a private reply.
Thank you in advance.
mvdm
Momentum (SA)'s replyOfficial
16 Jul 2024, 10:10Dear Bonginkosi
Thank you for your message. I have checked your identity number and could not trace your policy.
Can you kindly assist to confirm what type of policy you have with Momentum? You are welcome to reply on private again.
Kind regards
Mvdm
Thank you for your message. I have checked your identity number and could not trace your policy.
Can you kindly assist to confirm what type of policy you have with Momentum? You are welcome to reply on private again.
Kind regards
Mvdm
Momentum (SA)'s reply16 Jul 2024, 10:10
Official
Dear Bonginkosi
Thank you for your message. I have checked your identity number and could not trace your policy.
Can you kindly assist to confirm what type of policy you have with Momentum? You are welcome to reply on private again.
Kind regards
Mvdm
Thank you for your message. I have checked your identity number and could not trace your policy.
Can you kindly assist to confirm what type of policy you have with Momentum? You are welcome to reply on private again.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
16 Jul 2024, 13:31Dear Bonginkosi
Thank you for your feedback.
Can you kindly confirm who was your employer?
Kind regards
Mvdm
Thank you for your feedback.
Can you kindly confirm who was your employer?
Kind regards
Mvdm
Momentum (SA)'s reply16 Jul 2024, 13:31
Official
Dear Bonginkosi
Thank you for your feedback.
Can you kindly confirm who was your employer?
Kind regards
Mvdm
Thank you for your feedback.
Can you kindly confirm who was your employer?
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
16 Jul 2024, 15:21Thank you Bonginkosi.
O have referred your complaint to the Employee Benefits team.
Kind regards
Mvdm
O have referred your complaint to the Employee Benefits team.
Kind regards
Mvdm
Momentum (SA)'s reply16 Jul 2024, 15:21
Official
Thank you Bonginkosi.
O have referred your complaint to the Employee Benefits team.
Kind regards
Mvdm
O have referred your complaint to the Employee Benefits team.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
16 Jul 2024, 17:09Noted.
Kind regards
Mvdm
Kind regards
Mvdm
Momentum (SA)'s reply16 Jul 2024, 17:09
Official
Noted.
Kind regards
Mvdm
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
17 Jul 2024, 12:21Dear Bonginkosi
Thank you for your message. Our Employee benefits team confirmed that they have been in contact with you to confirm how far the claim is.
Kind regards
Mvdm
Thank you for your message. Our Employee benefits team confirmed that they have been in contact with you to confirm how far the claim is.
Kind regards
Mvdm
Momentum (SA)'s reply17 Jul 2024, 12:21
Official
Dear Bonginkosi
Thank you for your message. Our Employee benefits team confirmed that they have been in contact with you to confirm how far the claim is.
Kind regards
Mvdm
Thank you for your message. Our Employee benefits team confirmed that they have been in contact with you to confirm how far the claim is.
Kind regards
Mvdm