Service sucks

Pathetic horrific service I would like to ask the following people if you lost a loved one to COVID Elsie E. Botes Stephen Waterston Deshni D. Paul Numerous calls messages left emails sent and no reply. I lost my husband in July we submitted all the necessary documents for the claims process. There have been pointless times of contact that have met with no response. I would like to know if you lost a loved one through this COVID process. Have you had to get service to assist your family to get through this horrible nightmare and time. Do you have kids and spouses. Do you understand how your lack of service affects other people. Do you even care. Do you concern yourself with the wellbeing of the clients trying to continue in this life without the people they have lost. DO YOU CARE ABOUT ANYONE OR ANYTHING OTHER THAN YOURSELVES. I hope you consider your roles and the impact it has on the lives that are still in existence while having lost someone dear and you make the process of loss so much worse would you could actually make a difference.