LV
Lindy V
1 reviews | Active since Dec 2022
12 Dec 2022, 07:39
Service not delivered
I ve send from pillar to post by Funds at work specialists regarding my payout , including their line management Sheldon and Carl .Have been waiting for a payout since November, everytime I call them there is a new story as to why payout is not done . I ve spoken to Mxolisi , Dintle, Phumlani , I've yet to receive communication from line management , guess Carl and Sheldon are tooooo busy to call their clients back . M actually passed at this pathetic and unprofessional service.
Helpful (0)
Replies (4)0
Replies (4)
Momentum (SA)'s replyOfficial
12 Dec 2022, 08:42Dear Lindy
Thank you for your communication received. We have routed your complaint to the Funds at Work department for urgent assistance.
Kind regards
Mvdm
Thank you for your communication received. We have routed your complaint to the Funds at Work department for urgent assistance.
Kind regards
Mvdm
Momentum (SA)'s reply12 Dec 2022, 08:42
Official
Dear Lindy
Thank you for your communication received. We have routed your complaint to the Funds at Work department for urgent assistance.
Kind regards
Mvdm
Thank you for your communication received. We have routed your complaint to the Funds at Work department for urgent assistance.
Kind regards
Mvdm
Momentum (SA)'s replyOfficial
12 Dec 2022, 08:55Dear Lindy
I received confirmation from the Funds at Work Management team that they are attending to this request.
Kind regards
MvdM
I received confirmation from the Funds at Work Management team that they are attending to this request.
Kind regards
MvdM
Momentum (SA)'s reply12 Dec 2022, 08:55
Official
Dear Lindy
I received confirmation from the Funds at Work Management team that they are attending to this request.
Kind regards
MvdM
I received confirmation from the Funds at Work Management team that they are attending to this request.
Kind regards
MvdM
LV
Lindy V's updateReviewer Update
13 Dec 2022, 10:37Hi Momentum ,
Kindly note m still waiting for my payout . Called this morning , spoke to Karin who basically told me that she s doing me a favor by actioning our /my claim. It's not her fault system is giving an error ,I need to wait . This is the information I received on the 7th , to date no feedback was received. What kind of service is this mare Momentum?????
Can't even call it a service.
Kindly note m still waiting for my payout . Called this morning , spoke to Karin who basically told me that she s doing me a favor by actioning our /my claim. It's not her fault system is giving an error ,I need to wait . This is the information I received on the 7th , to date no feedback was received. What kind of service is this mare Momentum?????
Can't even call it a service.
LV
Lindy V's update13 Dec 2022, 10:37
Reviewer Update
Hi Momentum ,
Kindly note m still waiting for my payout . Called this morning , spoke to Karin who basically told me that she s doing me a favor by actioning our /my claim. It's not her fault system is giving an error ,I need to wait . This is the information I received on the 7th , to date no feedback was received. What kind of service is this mare Momentum?????
Can't even call it a service.
Kindly note m still waiting for my payout . Called this morning , spoke to Karin who basically told me that she s doing me a favor by actioning our /my claim. It's not her fault system is giving an error ,I need to wait . This is the information I received on the 7th , to date no feedback was received. What kind of service is this mare Momentum?????
Can't even call it a service.
Momentum (SA)'s replyOfficial
13 Dec 2022, 12:30Dear Lindy
We have received confirmation from the fund that the claim has been paid and it will take 3 working days to reflect in your Capitec account.
Kind regards
Mvdm
We have received confirmation from the fund that the claim has been paid and it will take 3 working days to reflect in your Capitec account.
Kind regards
Mvdm
Momentum (SA)'s reply13 Dec 2022, 12:30
Official
Dear Lindy
We have received confirmation from the fund that the claim has been paid and it will take 3 working days to reflect in your Capitec account.
Kind regards
Mvdm
We have received confirmation from the fund that the claim has been paid and it will take 3 working days to reflect in your Capitec account.
Kind regards
Mvdm