Service Culture Excellence

As a new Momentum Multiply Rewards member, I decided to phone the call centre as I had a request and a question. Getting through to Nosipho was such a refreshing experience, I'm designated in the banking and service industry and innately expect high service levels. She maintained rapport, her professional etiquette came naturally, and when I realised my \quick"call went well over 30 minutes just exemplified her commitment and patience. I was thoroughly impressed. As experienced as I am in the Service environment"