ZR
Zania R

1 reviews | Active since Dec 2023

20 Dec 2023, 11:31

Service

I've phoned them since the 6th of December about my Funds at Work money that they need to pay out. They just keep on saying they will get back to me. Nobody cantacted me yet, I have to contact them and no money have been paid out.

0
Replies (5)
Momentum (SA)
Momentum (SA)'s reply20 Dec 2023, 11:34
Official
Zania

We note your concerns and we have referred the matter to the relevant fund manager for urgent attention.

They will contact you in due course.

Regards
EdB
Momentum (SA)
Momentum (SA)'s reply20 Dec 2023, 11:36
Official
Zania

Could you please provide your identity number? You can respond as a private reply....

Regards
EdB
Momentum (SA)
Momentum (SA)'s reply27 Dec 2023, 08:03
Official
Zania

Thank you for the response.

The matter has been referred to the relevant business area under which your enquiry resorts.

Kind regards

EdB
ZR
Zania R's update03 Jan 2024, 09:43
Reviewer Update
I haven't heard ANYTHING back yet and there haven't been any payment yet. This have been going on since 6th December.
Momentum (SA)
Momentum (SA)'s reply03 Jan 2024, 09:59
Official
Zania

I can only re-send the matter to the fund manager on your behalf.

Kind regards

EdB