****med by Momentum

After being a loyal customer for several years and even busy moving my RAs to Momentum as well, the way I was ****med today has made me instruct my broker to look at alternative providers It all started out when Myriad this year changed structure to require a fitness this year for which you are expected to pay them R400-R500. On top of this they refuse to inform you about the criteria before the test and only during the test it became clear that for 2021 you will need around 6-8 times the fitness level of 2020. While I certainly do not agree that for example a 6 minute zone 2 activity is enough to reliably evaluate aerobic fitness, I do understand they have to use some sort of generalized screening. Had they been transparent about that and not wasted my time and money it would have still not been great but at least it would have allowed me to make an informed decision. If this is they shady way myriad deals with annual evaluations I have lost my confidence that they will honor the cover I am paying for if that is needed