DB
Darius B
1 reviews | Active since Feb 2023
24 Mar 2025, 14:09
Savings Withdrawal Waiting Over 3 Weeks
I submitted my withdrawal over 3 weeks ago and still have not recieved any of my funds....when I call the call centre I wait for over 1hour before someone takes a call just to be placed on hold for another 40 minutes......your service is really bad my refferamce number is as follow : Reference number *** I want to know how much longer I need to wait...
Helpful (0)
Replies (6)0
Replies (6)
Momentum (SA)'s replyOfficial
24 Mar 2025, 14:22Dear Mr. Bronkii,
Thank you for your post. We have redirected the post to the Employee Benefits department and requested that the Fund Administrator contact you directly for further assistance.
Regards,
ND.
Thank you for your post. We have redirected the post to the Employee Benefits department and requested that the Fund Administrator contact you directly for further assistance.
Regards,
ND.
Momentum (SA)'s reply24 Mar 2025, 14:22
Official
Dear Mr. Bronkii,
Thank you for your post. We have redirected the post to the Employee Benefits department and requested that the Fund Administrator contact you directly for further assistance.
Regards,
ND.
Thank you for your post. We have redirected the post to the Employee Benefits department and requested that the Fund Administrator contact you directly for further assistance.
Regards,
ND.
Momentum (SA)'s replyOfficial
25 Mar 2025, 08:30 Dear Mr. Bronkii,
Thank you for your feedback. I have passed on the message to the Escalation agent in the Employee Benefits department.
Regards,
ND
Thank you for your feedback. I have passed on the message to the Escalation agent in the Employee Benefits department.
Regards,
ND
Momentum (SA)'s reply25 Mar 2025, 08:30
Official
Dear Mr. Bronkii,
Thank you for your feedback. I have passed on the message to the Escalation agent in the Employee Benefits department.
Regards,
ND
Thank you for your feedback. I have passed on the message to the Escalation agent in the Employee Benefits department.
Regards,
ND
DB
Darius B's updateReviewer Update
26 Mar 2025, 08:12Good Day
STILL NO ONE CALLED ME.......THIS IS A JOKE!!!!!
STILL NO ONE CALLED ME.......THIS IS A JOKE!!!!!
DB
Darius B's update26 Mar 2025, 08:12
Reviewer Update
Good Day
STILL NO ONE CALLED ME.......THIS IS A JOKE!!!!!
STILL NO ONE CALLED ME.......THIS IS A JOKE!!!!!
DB
Darius B's updateReviewer Update
26 Mar 2025, 12:36Momentum is really useless....its 12H36 no response on HelloPeter and no phone calls as promised?
Ill be postiing on all social media platforms this is crazy!!!!
Ill be postiing on all social media platforms this is crazy!!!!
DB
Darius B's update26 Mar 2025, 12:36
Reviewer Update
Momentum is really useless....its 12H36 no response on HelloPeter and no phone calls as promised?
Ill be postiing on all social media platforms this is crazy!!!!
Ill be postiing on all social media platforms this is crazy!!!!
DB
Darius B's updateReviewer Update
26 Mar 2025, 14:57So now momentum calls you and then drops the call while u talk them......
DB
Darius B's update26 Mar 2025, 14:57
Reviewer Update
So now momentum calls you and then drops the call while u talk them......
DB
Darius B's updateReviewer Update
15 Apr 2025, 12:25Its been almost 2 months now and still NO PAYMENT MADE......ALL MY DOCUMENTS ARE 100% CORRECT. WHAT IS THE HOLD UP?????????????????????????
DB
Darius B's update15 Apr 2025, 12:25
Reviewer Update
Its been almost 2 months now and still NO PAYMENT MADE......ALL MY DOCUMENTS ARE 100% CORRECT. WHAT IS THE HOLD UP?????????????????????????