OM
Orphan M

1 reviews | Active since Jul 2015

04 Jun 2019, 07:44

Retirement withdrawal a nightmare

My name is Orphan Mabasa

Reason for writing this review is because I am not getting write answers concerning my retirement withdrawal submitted on April. I have been doing follow ups with since submitted but now I am being told to phone electrical burgaining industries for momentum does not do payouts any more. I phone burgaining and told to wait for three months whereas on the disclaimer for momentum waiting period it has been mentioned that withdrawal takes 26 days.

I just need my money and not unnecessary explanations. I claim my money in the hands of momentum, if their deal with burgaining is off they still need to make sure payments are done and on time.

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Replies (2)
Momentum (SA)
Momentum (SA)'s reply04 Jun 2019, 08:13
Official
Thank you for taking the time to inform us of your concerns. We will investigate and provide feedback in due course. 
Momentum (SA)
Momentum (SA)'s reply04 Jun 2019, 10:05
Official
Good Day

MMI no longer administers the ECI Pension and Provident Funds.

The withdrawals are now submitted by the Bargaining Council and you need to call *** for further assistance.

Kind Regards

Sue