RG
Roger G
1 reviews | Active since Jun 2021
08 Jun 2021, 16:08
Retirement annuity
This momentum insurance company is absolutely no good.. Im really starting to get angry now. Im still waiting on my retirement annuity money to be paid out since the 5th of may.. This people think im playing games with them. This is becoming a court case with my legal lawyers completely taken over.. This dam bunch of idiots think its a joke playing with people's money.. Action is already in progress. I just had it with these *****.. No more nonsense from them... From roger gerbach....
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Replies (2)
Momentum (SA)'s replyOfficial
08 Jun 2021, 16:38Dear Mr. Gerbach,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
Nicolette.
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
Nicolette.
Momentum (SA)'s reply08 Jun 2021, 16:38
Official
Dear Mr. Gerbach,
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
Nicolette.
I would like to thank you for bringing this matter to our attention. It is unfortunate that you have not had a favourable service experience and would like to apologise for that. The matter has been escalated to the relevant department for investigation and they will be in contact with you shortly to assist further.
Regards,
Nicolette.
Momentum (SA)'s replyOfficial
09 Jun 2021, 10:00Dear Mr. Gerbach,
Gecelte White from the Investo call center advised that he has phoned you to discuss the surrender of your investment. Gecelte confirmed that he has explained the process that is being followed. Gecelte has agreed to provide you with regular feedback via email on the progress.
Kind regards,
Nicolette.
Gecelte White from the Investo call center advised that he has phoned you to discuss the surrender of your investment. Gecelte confirmed that he has explained the process that is being followed. Gecelte has agreed to provide you with regular feedback via email on the progress.
Kind regards,
Nicolette.
Momentum (SA)'s reply09 Jun 2021, 10:00
Official
Dear Mr. Gerbach,
Gecelte White from the Investo call center advised that he has phoned you to discuss the surrender of your investment. Gecelte confirmed that he has explained the process that is being followed. Gecelte has agreed to provide you with regular feedback via email on the progress.
Kind regards,
Nicolette.
Gecelte White from the Investo call center advised that he has phoned you to discuss the surrender of your investment. Gecelte confirmed that he has explained the process that is being followed. Gecelte has agreed to provide you with regular feedback via email on the progress.
Kind regards,
Nicolette.