SM
Sydney M

1 reviews | Active since Feb 2016

04 May 2018, 14:05

Retirement Administrators - Shocking Terrible Service

Good day

its sad to say i am now part of the bunch of complains regarding provident fund pay out . This is disappointing because i always though momentum was the best . I made a withdrawal 4 months ago , no response . I was told Sharon Laing was responsible for the pay out and sent numerous emails to her but no response. i tried calling Lufuno of which i am told is her boss , call gets diverted to reception. I need my funds paid out as well as break down of interest earned over the last few months.

Kind Regards Akani Sydney Mathebula who will never be your client again .

0
Replies (4)
Momentum (SA)
Momentum (SA)'s reply04 May 2018, 14:09
Official

Dear Sydney

Thank you for sharing your concerns.

A manager will contact you shortly to assist you.

Regards

EdB

Momentum (SA)
Momentum (SA)'s reply04 May 2018, 14:09
Official

Dear Sydney

Thank you for sharing your concerns.

A manager will contact you shortly to assist you.

Regards

EdB

SM
Sydney M's update04 May 2018, 14:12
Reviewer Update
Good day I have been getting automated messages like this . its really frustrating
Momentum (SA)
Momentum (SA)'s reply04 May 2018, 14:24
Official

The matter has been referred to the Head of the administration of the FNB funds and she will revert back to you.

Regards

Sue