CB
Carly B

1 reviews | Active since Sept 2014

10 Jan 2021, 08:22

Research rather than accept

I am not generally fond of the insurance and banking industry however my experience with Momentum as a non client is unacceptable. They are misogynistic and rude and will rather label a female as emotional then answer questions or allow legal action in the form of power of attorney to be accepted (and this from complaints managers). Like most big business they don’t care about the individual (customers and staff) as long as procedures are followed even if that means that customers are leveraged 50% of their salary with products. Big business really needs to be investigated for their ********* behaviour and a deeper look needs to be taken into the accuracy and usefulness of integrated reporting as they do not paint a true reflection. For anyone looking for insurance please get multiple quotes and query whatever you are presented with because you are most likely being ********** as you don’t have all the information.

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Replies (1)
Momentum (SA)
Momentum (SA)'s reply11 Jan 2021, 07:28
Official
Thank you for your feedback. 

We take note of your contents, can you please verify which department you dealt with? Was it for life assurance or short term?

Kind regards
MC