NM
Neo M

1 reviews | Active since Apr 2026

20 Apr 2026, 11:05

Release my Funds/Poor Service and communication

Momentum FundsAtWork- i resigned on 2025 July from my previous employer. I submitted my withdrawal form on the 24th of March 2026 and up untill today there is no update to my withdrawal process. I only receive automated responses when i sent an email for updates Momentum service is very dissapointing especially for such a big company. Am beyond dissapointed Kindly release my funds as that is not your money to keep. If no action is taken i will consultant the ombudsman as you are delaying my withdrawal process

0
Replies (2)
Momentum (SA)
Momentum (SA)'s reply20 Apr 2026, 11:13
Official
Dear Neo
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance. 
Kind regards
Mvdm
NM
Neo M's update20 Apr 2026, 15:28
Reviewer Update
No feedback even now

Just another automated response, release my funds