SM
Sizwe M

1 reviews | Active since Apr 2026

16 Apr 2026, 12:47

Release my funds

*Momentum FundsAtWork* I have submitted my claim twice first on the 24th of march 2026, the second one on the 25th of march 2026, because apparently they did not receive the first one, talk about incompetence. I have never received a response till date. They said the claim would take 14 days, 14 days passed I called them AGAIN!!! For the millionth time this year, they are telling me that my termination letter doesn't corresponding to my contributions of which doesn't make sense because my last pay was in February and my last contribution was in February. They are just making excuses not to release my money. You send them emails they never respond, you have to spend your last money trying to call them and when you do get to them they give you EXCUSES!!!

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Replies (3)
Momentum (SA)
Momentum (SA)'s reply16 Apr 2026, 13:02
Official
Dear Sizwe
Thank you for your message.
I have escalated your complaint to the fund managers for further investigation and assistance.
Kind regards
Mvdm
SM
Sizwe M's update17 Apr 2026, 11:02
Reviewer Update
Like I said excuses are disguised as process, why do they need to confirm my termination date with my employer when they have my termination letter from my employer confirming my exit date. This is such a nightmare. I need my funds as in yesterday I've been waiting for a long time.
Momentum (SA)
Momentum (SA)'s reply20 Apr 2026, 11:51
Official
Dear Sizwe 
Thank you for your message.
I have again escalated your complaint to the fund managers for further assistance.
Kind regards
Mvdm